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Freelance Aij Ben Zeineb

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Aij Ben Zeineb

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Membre depuis le 15 juin 2024
Niveau de profil 85%

Motivated and adaptable English graduate with strong communication and organizational skills. Experienced in sales, marketing, and customer service, with a proven track record of boosting customer satisfaction and driving business growth. Skilled at building relationships, managing teams, and delivering results under pressure. Curious, quick to learn, and passionate about connecting with people and creating positive experiences.

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Expériences

Teacher

  •  Oscar School Daycare - Mahdia
  •  Sep 2023 - Jan 2024

* Taught first and second grade students core subjects in a supportive classroom
environment.
* Assisted children with reading, writing, and basic math skills.
* Developed engaging activities to encourage learning and creativity.
* Provided individual support to help students progress at their own pace.
* Planned lessons and developed teaching materials tailored to students' needs.
* Prepared lessons in line with curriculum guidelines to ensure pedagogical compliance.
* Used playful and interactive methods to facilitate learning and engage students' interest.

Sales Manager

  •  SM STORE Mobile Phone Store - Mahdia
  •  Juin 2023 - Présent

* Achieved increased customer satisfaction by implementing innovative sales strategies.
* Guided team members on best practices in upselling and cross-selling techniques, leading
to enhanced customer value proposition.
* Developed marketing plans to support department strategies.
* Used multi-source data to determine sales and delivery terms for products and services.

Marketing department

  •  Ecuppo Company - Sousse
  •  Sep 2021 - Juin 2022

* Oversaw logistics and operations to deliver process optimizations and efficiencies.
* Offered friendly, efficient customer service and handled challenging situations with ease.
* Generated Key Performance Indicator reporting to drive better performance.
* Analyzed data and information to identify issues and create tailored solutions.

Sales Assistant

  •  SM STORE Mobile Phone Store - Mahdia
  •  Juil 2021 - Sep 2021

* Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
* Ensured stock replenishment in a timely manner to maintain product availability.
* Maintained knowledge of current sales promotions helping customers make informed
buying decisions.
* Demonstrated products effectively leading to increased sales conversions.
* Addressed customer needs promptly, resulting in positive feedback and loyalty.
* Offered personalized shopping advice to enhance customer experiences.
* Managed till operations smoothly, reducing waiting time for customers.

Sales Assistant

  •  Juil 2022 - Sep 2022

* Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
* Ensured stock replenishment on time to maintain product availability.
* Maintained knowledge of current sales promotions, helping customers make informed
buying decisions.
* Demonstrated products effectively, leading to increased sales conversions.
* Addressed customer needs promptly, resulting in positive feedback and loyalty.
* Offered personalized shopping advice to enhance customer experiences.
* Managed operations smoothly, reducing waiting time for customers on time.

Caregiver for Autistic Kids

  •  SELIM association for autistic children - Mahdia
  •  Déc 2019 - Mar 2020

* Collaborated with parents, carers, and therapists to develop effective strategies for learning enhancement.
* Utilized visual aids to enhance the understanding of autistic students.
* Supported students' social skills development through role-play activities and group projects.
* Successfully maintained a safe, calm classroom environment using structured routines and clear rules.
* Implemented behavioral management techniques to foster a positive and conducive learning environment.

Formations

Marketing department

  •  Ecuppo Company - Sousse
  •  Jan 2022 - Mar 2022

* Oversaw logistics and operations to deliver process optimizations and efficiencies.
* Offered friendly, efficient customer service and handled challenging situations with ease.
* Generated Key Performance Indicator reporting to drive better performance.
* Analyzed data and information to identify issues and create tailored solutions.