Monastir Expériences
Community Manager
- Creating engaging content to boost interaction and build a strong online community.
- Filming and editing stories and reels tailored for Instagram and Facebook.
- Designing and managing a well-structured editorial calendar for consistent content posting.
-Providing after-sales service and ensuring customer satisfaction.
-Responding to customer inquiries and managing order tracking through social media pages and websites.
Marketing Manager
- Managed the brand’s website, ensuring content accuracy, product updates, and optimal user experience.
- Oversaw the social media presence of the brand, including content planning, publishing, and community interaction.
- Handled sales and purchase documentation, including purchase orders, sales invoices, and tracking inventory flow.
- Planned and organized product listings and promotional content to drive online and in-store sales.
- Developed and implemented promotional campaigns to boost visibility and attract customers during key periods.
- Supervised and maintained the physical boutique, ensuring a well-organized and customer-friendly shopping environment.
- Managed customer service, responding to inquiries, resolving issues efficiently, and ensuring high levels of client satisfaction.
